Career Profile
Quality-focused professional with a strong sense of responsibility and team spirit. Ability to multi-task under pressure and to meet tight deadlines.
- Broad system view with the ability to drill down to the fine details.
- Fast learning curve and great human skills.
Education
I’m very passionate about my work, and I always strive to learn more and keep myself up to date. I learn on platforms such as cloudGuru, Udemy, Treehouse (my profile) etc.
My last project was on GCP. I focused on building a CD pipeline into K8s cluster, autoscaling, monitoring using Prometheus and Grafana, and configure Istio for traffic management, security, and observability.
Working with bash and writing scripts in python.
Install Linux and Windows OSs, handling process, and varied problems and configurations.
Working with DevOps tools like Docker, Kubernetes, Ansible and Jenkins.
Course syllabus: https://www.hackeru.co.il/course/linux
Experiences
In-depth knowledge of AWS - Governance (Control Tower, SCPs, Config Rules), Network (Multi-Account Hub-Spoke Architecture, TGW, Inter-region Peering), EC2, Load Balancers, Auto Scaling, Lambda, Route 53, EKS, ECS.
Developing IaC modules using Terraform, AWS CDK and Cloudformation.
Developing CI/CD pipelines using GitHub Actions and Gitlab-CI.
Deploy, maintain, and improve performance over containerized applications in EKS (Helm, ArgoCD, Cluster Auto-scalers).
managing production environments.
Troubleshooting developers operating systems and providing support for company employees.
Working on RHEL, SUSE and Ubuntu.
Writing Bash scripts.
Working with Zabbix to monitor errors on live systems and deploy fixes with ldt-agent.
Responsible for automating security updates for all the company Linux developers machines.
Prepare reports of the call center performance for management, and advice on how to improve and meet company targets.
Handle company wide level issues in collaboration with the relevant departments.
Developed and improved daily work plans representatives within each shift.
Daily monitoring certain conditions to avoid degraded service.
Tier 2 customer support expert team.
Knowledge focal point for representatives at specialized Call centers.
Working closely with both management and customer service representatives, while identifying and resolve customer issues.
Provide training, and supervision throughout the initiation of new representative.
Tier 1 services representative at a specialized call center.
Providing creative solutions to a wide range of card issues as disputes between businesses and customers and handling deal denials.
Activation credit cards and providing initial service experience.
Warrior in the infantry at Givati division. Rifleman 07, and command a squad.
Oversee and coordinate actions between troops on the ground.